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Encompass Insurance - Encompass insured ticketted for causing accident. Encompass denies claim!
Encompass Insurance - Encompass insured ticketted for causing accident. Encompass denies claim!
9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in a small 2 door car, next to her as she made a lane change and forced me out of my lane and into a parked car. ...
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Anonymous
Very upset customer

I think I will be filing a complaint against Safeway insurance! They are horrible especially their adjusters!

goaway
goaway

File complaint with the DOI, you will receive a phone call from the insurance company then.

#534632
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I only do this when absolutely necessary, but this definitely is. To all the home owners out there, stay away from encompass insurance! I recently switched over to them and they raised my policy 3 times in a month! I changed to another company, cancelled theirs, and...
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Anonymous
Frustrated

I'm with you - they give one quote then increase it after their "adjuster" comes out and says the home is worth $75,000 more!

1.0
#1226776
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They send me a letter stating that my auto coverage would be cancelled bc i didn't provide 5 years worth of insurance. First of all ... what??? No one had even attempted to contact me asking for said information!!!!! My car isn't even 3 years old!! Second, I've Never...
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#1282156
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What happened to good customer service???? Situation: I refinanced my mortgage using the same company I was already financed under failed to contact Encompass with the updated account information, which caused Encompass to not get their home ins payment. I spoke with 3...
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1.0
I didn't like
  • Worst
#1231582
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Was hit from behind by one of encompass clients 2 mos have gone by and I have yet to get my settlement. All state and StateFarm don't make you wait this long. Never heard of this under budget insurance company. I pray I NEVER get hit by one of their clients again. I...
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Anonymous
notyouraverageinsuranceagent92

Did you know that Encompass is owned by Allstate? haha So many people want to make the more well known companies look better when they don't truly know the ins and outs of how...

1.0
#1269334
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Encompass Insurance - Worst Customer Service Ever

After 2 months still tdying to solve a claim. Problem is almost zero response from customer service. And then they are always argumentive. Worst co.pany ever!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1221710
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I was involved in an auto accident where a drunk driver hit my car after running a red light. Encompass deemed me 10% responsible though there was ample proof, including a police report, stating the other driver at fault. I have been waiting for a compensation check...
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Anonymous
lisa

I am going through same problem In TX . I'm ready to hired attorneyits been 15 months . any one know good attorney?They do lye and even falsified dates on the rental car to tr...

1.0
#1195529
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One of Encompass insureds sideswiped me, then kept going. They were sited for reckless driving, and I was given the opportunity to press charges for criminal hit and run (which in retrospect I probably should have done). After I reported my claim, their claims adjuster...
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1.0
I didn't like
  • Claims handling
#1152824
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I contacted main phone number for proof of insurance so car rental company could approve my loaner. No prompts could direct me to a location that could provide necessary information for verification. After rental car clerk got a live person, that person did not have...
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#1217959
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Contact Encompass Insurance

Mailing Address:
Encompass Insurance Company
P.O. Box 40047
Roanoke, Virginia 24022-0047
United States
Phone:
(800) 588-7400
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This is a complaint of how an auto injury claim was handled regarding our son (insured on policy). A decision was made that our son was not at fault and overturned AFTER the letters went out. An attorney for the other driver produced a witness AFTER he was advised his...
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Anonymous
Anonymous

WHY all the CAPITAL letters???

Anonymous
Frank

Off with their heads.I hope your son and his passenger are AOK.An already awful experience for any parent made worse by a lousy insurance company,My Dad always said that he th...

1.4
#1125592
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