filters
state:
Show
city:
Show
product:
Show
They send me a letter stating that my auto coverage would be cancelled bc i didn't provide 5 years worth of insurance. First of all ... what??? No one had even attempted to contact me asking for said information!!!!! My car isn't even 3 years old!! Second, I've Never...
Read more
#1282156
Reply to reviews
Show

Encompass Insurance - Bogus company

Was hit from behind by one of encompass clients 2 mos have gone by and I have yet to get my settlement. All state and StateFarm don't make you wait this long. Never heard of this under budget insurance company. I pray I NEVER get hit by one of their clients again. I don't like this company at all.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1269334
Reply to reviews
What happened to good customer service???? Situation: I refinanced my mortgage using the same company I was already financed under failed to contact Encompass with the updated account information, which caused Encompass to not get their home ins payment. I spoke with 3...
Read more
1.0
I didn't like
  • Worst
#1231582
Reply to reviews
I only do this when absolutely necessary, but this definitely is. To all the home owners out there, stay away from encompass insurance! I recently switched over to them and they raised my policy 3 times in a month! I changed to another company, cancelled theirs, and...
Read more
1.0
#1226776
Reply to reviews
Show

Encompass Insurance - Worst Customer Service Ever

After 2 months still tdying to solve a claim. Problem is almost zero response from customer service. And then they are always argumentive. Worst co.pany ever!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1221710
Reply to reviews
I contacted main phone number for proof of insurance so car rental company could approve my loaner. No prompts could direct me to a location that could provide necessary information for verification. After rental car clerk got a live person, that person did not have...
Read more
#1217959
Reply to reviews
I was involved in an auto accident where a drunk driver hit my car after running a red light. Encompass deemed me 10% responsible though there was ample proof, including a police report, stating the other driver at fault. I have been waiting for a compensation check...
Read more
Anonymous
lisa

I am going through same problem In TX . I'm ready to hired attorneyits been 15 months . any one know good attorney?They do lye and even falsified dates on the rental car to tr...

1.0
#1195529
Reply to reviews
Show

Encompass Insurance - Cancellation

I tried to call and cancel and it pretty much hung up on me.
#1166386
Reply to reviews
My new 2017 Truck with less than 4,000 miles on it was recently hit and run. I filed a claim with Encompass Ins. A company I have been with for 42 yrs. They sent out an adjuster wo said to bondo fix it, and wrote me a check for $1,034. My body shop stated it would take...
Read more
2.9
#1161380
Reply to reviews

Contact Encompass Insurance

Mailing Address:
Encompass Insurance Company
P.O. Box 40047
Roanoke, Virginia 24022-0047
United States
Phone:
(800) 588-7400
More
One of Encompass insureds sideswiped me, then kept going. They were sited for reckless driving, and I was given the opportunity to press charges for criminal hit and run (which in retrospect I probably should have done). After I reported my claim, their claims adjuster...
Read more
1.0
I didn't like
  • Claims handling
#1152824
Reply to reviews