Latest review first
Encompass Insurance in San Antonio, Texas - Raised rate 300%, no claims no tickets
I am on automatic withdrawal. My auto insurance payment went from 147 per month to 488 per month. NO NOTIFICATION!!!!! Just so happened to be 6 days before Christmas. Customer Service rep was sweet, very nice and is helping but the money is gone from my account and more than likely won't show up until after. Sure. They will get the money back to me but a little too late. Encompass says this is the new Texas rates, so if you're in Texas go elsewhere. All I did was pay my bill on time every month. Unbelievable. Thanks for stealing Christmas, Encompass. I will never forget this.
We have always paid our auto insurance. I had a late payment (by a couple of weeks), then another and they cancelled our policy and we had NO IDEA!!! They then went into their system and put a "loss of coverage" tag on us and now we cant get covered by some insurances,...Read more
Encompass Insurance - Raising Property Values
Encompass Insurance is doing something I’ve never witnessed in my 35 years of having Insurance. They quote you one thing (very competitive rate) the after their inexperienced adjuster comes to look at home, they increase rates by $300-$500. My broker said 5 out of 5 Encompass customers have similar complaints. Is it time for a class action? Insurance in general is a scam, but being the leader of such isn’t acceptable!
need to file exitron. Want to sue Encompass for falsifying car rental account and telling the secondary Ins company to close the claim that the at fault driver filed. They say the secondary ins. money would not be nessacery. When my ins. company asked for a declaration...Read more
It will be two years since their policy holder who handed her keys to a friend as they left the bar where that had been consuming alcohol. the driver ended up totaling our car. after weeks without a rental car , then rental car company gave me copies clearly showing...Read more
Encompass Insurance - Cancel policy
Need to cancel policy 282 388 861 as of 9-10-18
Terrible insurance company. Very rude claims adjuster. Spoke to manager- he did not care much either. Had no solution for getting replacement car in place. I had to present the solution to him- rental car. Very difficult for my insurance company to work with- stated...Read more
An elderly lady covered by Encompass insurance ran a stop sign never applying her brakes crossing the intersection that is not a four way. When she did, my husband was entering the intersection with right of way. The front of his car was already into the intersection...Read more
I would not go through homestreet insurance agency to buy house insurance. I purchased a home 2.5 years ago and got home owners insurance through them. Well there was a huge fire in Kennewick wa that burned 7k plus acres and my house was like 25 yards from the fire...Read more
They send me a letter stating that my auto coverage would be cancelled bc i didn't provide 5 years worth of insurance. First of all ... what??? No one had even attempted to contact me asking for said information!!!!! My car isn't even 3 years old!! Second, I've Never...Read more
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