I was involved in an auto accident where a drunk driver hit my car after running a red light. Encompass deemed me 10% responsible though there was ample proof, including a police report, stating the other driver at fault. I have been waiting for a compensation check...Read more
Encompass Insurance - Cancellation
I tried to call and cancel and it pretty much hung up on me.
My new 2017 Truck with less than 4,000 miles on it was recently hit and run. I filed a claim with Encompass Ins. A company I have been with for 42 yrs. They sent out an adjuster wo said to bondo fix it, and wrote me a check for $1,034. My body shop stated it would take...Read more
One of Encompass insureds sideswiped me, then kept going. They were sited for reckless driving, and I was given the opportunity to press charges for criminal hit and run (which in retrospect I probably should have done). After I reported my claim, their claims adjuster...Read more
I didn't like
- Claims handling
This is a complaint of how an auto injury claim was handled regarding our son (insured on policy). A decision was made that our son was not at fault and overturned AFTER the letters went out. An attorney for the other driver produced a witness AFTER he was advised his...Read more
Encompass Insurance - Very poor customer service
I was driving north bound on an interstate when my front driveshaft snapped. My vehicle was tied up for the next 31/2 months before they offered to settle for the lowest value. It was a night mare!
A driver insured by Encompass backed into my car in a parking lot. I was in the car but it was stopped. The other driver admitted she was at fault. Encompass decided both drivers were equally at fault so my insurance company (State Farm which is a good insurance...Read more
They can't seem to even handle billing. In the five years I was a customer of theirs, I received a notice of impending cancellation seven times, due to what they claimed was lack of payment. But in each case, I never received the bill in the first place. I suppose USPS...Read more
wow, just wait till you need Encompass to handle a claim or worse when you are at fault, ticketed for car accident, told all good by Encompass . Half year later now being sued by victim because Encompass your ins company has been documented and caught in numerous lies...Read more
On April 20, 2017, my son was driving home. He stopped at a red light and after assuring no traffic was approaching, turned right on red. He proceeded in the right lane on a main street. Encompass' insured who hit him was in the left lane, at a complete stop ahead of...Read more
I didn't like
- Customer service
Do you have something to say about Encompass Insurance? What happened? What can we help you with?