After an Encompass customer hit my car, she got out, apologized and admitted it was her fault. She told the police it was her fault.
She told my insurance company and Encompass that it was her fault. Encompass' adjuster is incompetent and nasty. When I was not subservient, he decided to stall on a settlement. 7 weeks after the accident, he says he has not been able to settle the claim because he doesn't have a recorded statement from his insured.
We do, why doesn't he.
We will end up having to sue over what started out as a simple - and inexpensive - accident with no dispute. Encompass should rename itself "Incompetent."
Product or Service Mentioned: Encompass Insurance Claim.