Nanuet, New York
Not resolved

Try and get insurance for a vehicle after your agent closes, tough luck.

Need to buy a vehicle over the weekend, when most vehicles are purchased, tough luck. You can not get through to anyone other than the agents who are closed after 5PM weekdays and not open on weekends.

The only insurance company that does not have a main number that an operator can handle after hours changes. Next time try Geico, Allstate, Statefarm(Jake), Progressive, or anyone who can help.

In this day and age of getting things taken care of in a timely manner, I can not believe that we can not get insurance and take our new vehicle home today. very Frustrating. i will be shopping a better company asap

Product or Service Mentioned: Encompass Insurance Auto Insurance.

Reason of review: Poor customer service.

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