I was involved in an auto accident where a drunk driver hit my car after running a red light. Encompass deemed me 10% responsible though there was ample proof, including a police report, stating the other driver at fault.
I have been waiting for a compensation check for almost 3 months and was never offered a rental car during my time without my vehicle. There have been many lies and delays.
Product or Service Mentioned: Encompass Insurance Auto Claim.
Reason of review: Poor customer service.