I was recently reviewing my credit reports and Encompass Insurace filed a civil claim on me for the amount of $2,010 on 6/2008. I have no idea why and was never involved in an accident or anything that could potentially lead to a civil judgement.

I called to inquire why and the specifics around the filing and they have absolutely no records.

I faxed information over to their customer service department and they have not gotten back to me in over two weeks. Getting in touch with them and navigating through their customer service maze is a disgrace along with their entire business.

Product or Service Mentioned: Encompass Insurance Claim.

Company wrote 0 public responses to the review from Aug 12, 2009.
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Kota Tinggi, Johor, Malaysia #106718

I thought that was a subject line.

Kota Tinggi, Johor, Malaysia #106715

800-262-9262 opt 3 (for insd) gets you direct to an individual with min. wait time depending on call volume.

If it is in reference to an accident call the claims office. They should be able to look it up by claim #, your name, owner of the vehicle involved, your phone number, or an encompass policy.

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