3 comments

This company is totally unprofessional.

I had an accident. This is the other party's fault, and his insurance company is Encompass. I called Encompass, to my surprise, their adjust was very rude. She didn't listen carefully. She made the conclusion very quickly, just told me this was my fault, and she didn't want to waste her time on listening to what I said. The case went through Arbitration. They lost. Then they refuse to pay me the rental fee.

They work pretty hard on saving different kinds of money by using such unprofessional way to treat people, but I really doubt if they can survive in the long term.

Company wrote 0 public responses to the review from Oct 26, 2009.
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Anonymous
#337600

I came across the same type of situation. I got hit by the Encompass party and he received a verbal warning from the officer.

The Encompass agent basically told me it was his word against mine.

Tells me she does not "foresee" me getting paid out at 100%. The individuals were so unprofessional and disrespectful, not sure how these people are not spoken to about their behavior.

Anonymous
#125417

Or maybe Wanda Brown?

Anonymous
#83746

Let me guess. Was her name Carol Kruse

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