Product: Encompass Insurance Claim Clear all filters (0 of 32 reviews match)
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An elderly lady covered by Encompass insurance ran a stop sign never applying her brakes crossing the intersection that is not a four way. When she did, my husband was entering the intersection with right of way. The front of his car was already into the intersection...
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OrneryBinturong
OrneryBinturong

I just had a terrible experience with them- they are very rude and unethical. We even had a video to prove to no fault and they stated 20% our fault. Terrible people and insur...

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Encompass Insurance Claim
#1342684
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Encompass Insurance - Worst Customer Service Ever

After 2 months still tdying to solve a claim. Problem is almost zero response from customer service. And then they are always argumentive. Worst co.pany ever!
1.0
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Encompass Insurance Claim
#1221710
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This is a complaint of how an auto injury claim was handled regarding our son (insured on policy). A decision was made that our son was not at fault and overturned AFTER the letters went out. An attorney for the other driver produced a witness AFTER he was advised his...
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Anonymous
Anonymous

WHY all the CAPITAL letters???

Anonymous
Frank

Off with their heads.I hope your son and his passenger are AOK.An already awful experience for any parent made worse by a lousy insurance company,My Dad always said that he th...

1.4
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Encompass Insurance Claim
#1125592
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wow, just wait till you need Encompass to handle a claim or worse when you are at fault, ticketed for car accident, told all good by Encompass .Half year later now being sued by victim because Encompass your ins company has been documented and caught in numerous lies...
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Encompass Insurance Claim
#1081895
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Encompass Insurance does not pay for the repairs on the cars involved in accidents caused by their customers. The Manager is a woman living in PA to whom I tried to approach She asked a group of attorneys in TX to call me to threaten with further legal actions against...
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Anonymous
Anonymous

illegal Russians immigrants? never heard of Russians illegally crossing the US border...

1.0
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Encompass Insurance Claim
I didn't like
  • Worst
#758321
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My nephew was involved in an accident with an Encompass insurance client. Their client was cited for ORC # 4511.44 DRIVING ONTO A ROADWAY, failing to yield the right of way. Encompass interviewed my nephew and cherry picked his testimony " I was driving 40 MPH (speed...
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Encompass Insurance Claim
I didn't like
  • Handling of claims
  • Refunds
  • Customer service
#747249
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My learner's permit son started to make a left turn, not seeing the oncoming traffic.He pulled out of the turn in time to avoid a collision, but the oncoming SUV aimed straight for us and totaled our car. Our insurance, Encompass, has been nothing but stellar through...
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3.5
Product
Encompass Insurance Claim
I liked
  • Promptness
  • Efficiency
  • Advocacy
#586429
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My car was hit at the rear end by a Encompass Insurance Policy holder. Accident happened on 8th Jan 2015. They are not responding till now 13th Jan 2015. They have not got the rental car also. The point of contact just ignores the phone calls and does not respond to...
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Anonymous
Anonymous

it's always someone else's fault!!!that's what happens when you don't get rental thru your own insurance!! sure you reported it to them on the 8th so they were able to reach y...

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Encompass Insurance Claim
#581984
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This summer, they jacked my insurance up by $400 right after a glass-only claim I made. I have a perfect driving record! I found another company that charged 40% less than Encompass. After I switched, I got a "bill" saying do you have new insurance, if not pay $97. I...
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Encompass Insurance Claim
#562148
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The hood on my car came up while I was driving on the highway. This happened on a Sunday afternoon. I called the company to see if I was covered, and the people answering the phone could provide me with no information regarding my policy. They did not have access,...
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Anonymous
argo

it's a car accident, not a life threatening even. get a grip.. insurance adjusters have to deal with a-holes all the time, miserable job.. they deserve a life too..

Anonymous
notsayin

Encompass adjusters work until 8 pm each night and a full day on Saturdays, as do most other carriers.

3.0
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Encompass Insurance Claim
#534488
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