Product: Encompass Insurance Auto Insurance Clear all filters (30 of 30 reviews match)
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Encompass Insurance - CANCELLED INSURANCE POLICY

1.0
Details
This company should be ashamed of themselves! They cancelled my son’s insurance policy because he had a TWO WEEK lapse in coverage for a vehicle that was inoperable!!! His old car no longer ran and he was in the process of getting a new vehicle so WHY would he keep coverage on a $500 vehicle that was sitting in a driveway??!! He is 22 years old, lives on his own and this "company" decides after covering him for TWO MONTHS that they are cancelling his insurance – and now we have to find a new insurance company…..What a crock! I would NEVER do business with a company like this had I known this is how they operate. Someone should turn them in to the BBB.
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Review
#1665794 Review #1665794 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Pros
  • Reasonable prices
Cons
  • Unrealistic expectations
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Deliver product or service ordered
Tags
  • liars
  • auto insurance
  • Ripoff Alert
  • Insurance Agents
  • Hassled
  • Cancellation
  • Joke Company

Encompass Insurance - Won't Stand Behind Quotes

1.0
Details
New homeowner with one auto. Our agent got a quote from Encompass. We reviewed it and accepted it. But then Encompass said that they made a mistake and extracted an additional $150+ in premium for an exposure that they will NEVER have. No change in facts - just poor company to consider doing business with. Illegal? No. Unethical? For sure!
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Review
#1644416 Review #1644416 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Cons
  • Will not stand behind quote with no change in facts
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • auto insurance

Encompass Insurance in Minneapolis, Minnesota - Need car insurance bought new car yesterday

I bought a new car and I want to get insurance on it right away. I bought a new car and I want to get surance on it right away. no one wants to help me it looks like.
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Review
#1619289 Review #1619289 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance

Encompass Insurance in Germantown, Maryland - Add a car on policy

Was trying to get ahold of some one to add a car on my policy did not and still havent since last sat how do i get a number to calk some one to help me out .....
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Review
#1574133 Review #1574133 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Poor customer service

Encompass Insurance in Pensacola, Florida - To add a vehicle to my policu

I need to talk to representative
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Review
#1473652 Review #1473652 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance

Encompass Insurance in San Antonio, Texas - Raised rate 300%, no claims no tickets

1.8
Details
I am on automatic withdrawal. My auto insurance payment went from 147 per month to 488 per month. NO NOTIFICATION!!!!! Just so happened to be 6 days before Christmas. Customer Service rep was sweet, very nice and is helping but the money is gone from my account and more than likely won't show up until after. Sure. They will get the money back to me but a little too late. Encompass says this is the new Texas rates, so if you're in Texas go elsewhere. All I did was pay my bill on time every month. Unbelievable. Thanks for stealing Christmas, Encompass. I will never forget this.
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Review
#1428470 Review #1428470 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Pricing issue
Very unethical in decision making regarding who's at fault with car accident even with traffic video, that clearly shows their insurer is at fault. I would recommend stay away from this company as they will screw you whether you their customer or not. Encompass insurance...
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Review
#1352810 Review #1352810 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Poor customer service
Loss
$10400
Preferred solution
Let the company propose a solution
They send me a letter stating that my auto coverage would be cancelled bc i didn't provide 5 years worth of insurance. First of all ... what??? No one had even attempted to contact me asking for said information!!!!! My car isn't even 3 years old!! Second, I've Never...
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Review
#1282156 Review #1282156 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
A driver insured by Encompass backed into my car in a parking lot.I was in the car but it was stopped. The other driver admitted she was at fault. Encompass decided both drivers were equally at fault so my insurance company (State Farm which is a good insurance company...
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3 comments
Anonymous
#1397177

If Encompass declines fault, your insurance company is responsible to settle with them. If they don't settle then your insurance company would be the one that handles the claim and repair. Sounds like the above complaints blaim Encompass but should be blaming their own carrier, which in the one case is State Farm.

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Review
#1086467 Review #1086467 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Poor customer service

Contact Encompass Insurance Customer Service

Mailing Address:
Encompass Insurance Company
P.O. Box 40047
Roanoke, Virginia 24022-0047
United States
Phone:
(800) 588-7400
All Encompass Insurance Contacts

Encompass Insurance Reviews

  1. 36 reviews
  2. 8 reviews
  3. 2 reviews
  4. 4 reviews
  5. 1 review
Encompass Insurance reviews
1.0
Details
Try and get insurance for a vehicle after your agent closes, tough luck. Need to buy a vehicle over the weekend, when most vehicles are purchased, tough luck. You can not get through to anyone other than the agents who are closed after 5PM weekdays and not open on...
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Review
#887366 Review #887366 is a subjective opinion of poster.
Service
Encompass Insurance Auto Insurance
Reason of review
Poor customer service