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A driver insured by Encompass backed into my car in a parking lot.I was in the car but it was stopped.

The other driver admitted she was at fault. Encompass decided both drivers were equally at fault so my insurance company (State Farm which is a good insurance company unlike Encompass which is, in my humble opinion, just an on line ripoff) and I have to pay for the repair. Don't expect fair and honest treatment from Encompass. If you are in an accident with a driver insured by encompass get a recorded statement.

Encompass will rip you off is they can get away with it.If you are insured by Encompass, think about switching to a company with local representatives that you can work with if there are problems.

Review about: Encompass Insurance Auto Insurance.

Reason of review: Poor customer service.

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