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Summary of Encompass Insurance Customer Service Calls

85 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:50 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Encompass Insurance to Ask about:

Payments and Charges:

  • “Payments”
  • “Billing question”
  • “Confirm recpt of final payment”

Cancellation:

  • “Cancel policy”
  • “Cancellation”

Cards:

  • “Need card faxed”

Refund:

  • “Refund”

Other:

  • “Policy”
  • “Update insurance”
  • “Help filling out my paper work”

About Encompass Insurance

Top 5 Encompass Insurance Services

Claim, Auto Insurance, Auto Claim, Customer Care, Homeowners Insurance

Top 5 Likes about Encompass Insurance

Simplicity, Purchase, Promptness, Price, Efficiency

Top 5 Dislikes about Encompass Insurance

Customer service, Worst, Refunds, Policy changes, Not reliable

Summary

Encompass Insurance Company is an American insurance company. The company was founded in 1982. The company sells its insurance policies through a network of independent agents. Encompass Insurance Company offers a diverse range of insurance products: universal security policy, homeowners policy, auto insurance, home work insurance, collector auto insurance, boat insurance, identity fraud coverage, and so much more. Encompass Insurance Company has more than a million of customers in the United States and several thousands of independent insurance agents.

Encompass Insurance Company is one of the leading personal insurance brands in the United States.

Encompass Insurance reviews and complaints

Encompass Insurance is ranked 120 out of 1156 in Insurance category

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Encompass Insurance Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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