Contact Information

Encompass Insurance Phone Numbers

Toll-Free Number:

  • (800) 588-7400


  • (800) 588-7400

Customer Service:

  • (800) 262-9262
  • (800) 856-2518
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Encompass Insurance Email:

Corporate Office Address:

Encompass Insurance Company
P.O. Box 40047
Roanoke, Virginia 24022-0047
United States

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Summary of Encompass Insurance Customer Service Calls

03:36 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Encompass Insurance to Ask about:

Product/ Service Question:

  • “Buying a new car”
  • “Need to speak to someone about my past insurance”
  • “Proof of Insurance needed”

Payments and Charges Question:

  • “Pay my bill”
  • “Payment”
  • “Billing”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation”
  • “Cancelled policy”

Cards Question:

  • “Need card faxed”
  • “New id cards”
  • “Card”

Refund Question:

  • “Refund”

Staff Question:

  • “Services”
  • “Very frustrated that I can’t reach anyone, regarding discontinuation of service”
  • “Customer service”

Request for Information Question:

  • “Coverage question”
  • “Question about savings”

Account Question:

  • “Account check”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Change vehicle”
  • “Wreak”
  • “My car was hit”

Encompass Insurance Rating Stats

1.6 out of 5 stars
based on 51 reviews
See all 148 reviews

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Encompass Insurance Terms of Service
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Encompass Insurance FAQ
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Top Encompass Insurance Services

Claim, Auto Insurance, Auto Claim

Encompass Insurance Pros and Cons

Pros: Coverage, Advocacy, Simplicity, Reasonable prices, Purchase

Cons: Customer service, Worst, Bad service, Refunds, Policy changes


Encompass Insurance Company is an American insurance company. The company was founded in 1982. The company sells its insurance policies through a network of independent agents. Encompass Insurance Company offers a diverse range of insurance products: universal security policy, homeowners policy, auto insurance, home work insurance, collector auto insurance, boat insurance, identity fraud coverage, and so much more. Encompass Insurance Company has more than a million of customers in the United States and several thousands of independent insurance agents.

Encompass Insurance Company is one of the leading personal insurance brands in the United States.

Encompass Insurance reviews and complaints

Encompass Insurance is ranked 124 out of 1863 in Insurance category

Area Served


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Encompass Insurance Stats

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