My nephew was involved in an accident with an Encompass insurance client. Their client was cited for ORC # 4511.44 DRIVING ONTO A ROADWAY, failing to yield the right of way.
Encompass interviewed my nephew and cherry picked his testimony " I was driving 40 MPH (speed limit 45 MPH) " but didnt add his ending ".....and was slowing down for the left turn lane ".
Encompass is saying they will only pay 75% of the damage due my nephew "contributing twards the accident". We have hired and attorney and although the fee is non-recoverable, the 25% we will win is more than the fee.
Product or Service Mentioned: Encompass Insurance Claim.
Reason of review: Problems with payment.
Monetary Loss: $13782.
Preferred solution: Full refund.
Encompass Insurance Cons: Customer service, Refunds, Handling of claims.